Terms of Service
By using Pehnawa Boutique's website and services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
2. Product Availability
All products are subject to availability. We reserve the right to discontinue items at any time without notice.
3. Order Confirmation
After placing an order, you will receive an email confirmation. If you do not receive one within 24 hours, please check your spam folder or contact us.
4. Pricing & Payment
All prices are listed in PKR and include applicable taxes. We reserve the right to adjust prices without prior notice.
5. Returns & Refunds
Please review our Refund Policy for complete details on eligibility, process, and timelines.
6. Cancellations
Orders can only be cancelled before dispatch. For more details, refer to our Refund Policy.
7. Intellectual Property
All content, images, and branding on this website are the property of Pehnawa Boutique and may not be used without permission.
8. User Responsibilities
You agree not to use the site for any unlawful purpose or in violation of any applicable laws.
9. Changes to Services
We reserve the right to modify or discontinue our services at any time, without liability.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. We encourage you to review it before using our services.
11. Third-party Links
Our website may contain links to third-party websites. We are not responsible for their content or policies.
12. Limitation of Liability
Pehnawa Boutique is not liable for any direct or indirect damages arising from the use of our website or services.
13. Force Majeure
We are not responsible for any failure to fulfill obligations due to causes beyond our control.
14. Termination
We reserve the right to terminate access to our services without notice for violating these terms.
15. Feedback & Complaints
All feedback and complaints should be directed to pehnawaboutique.info@gmail.com.
16. Account Security
You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.
17. Prohibited Activities
You agree not to interfere with the site’s operation or security.
18. Governing Law
These terms are governed by the laws of Pakistan.
19. Amendments
We may update these terms from time to time. Continued use of our services constitutes your acceptance.
20. Contact Information
Business Name: Pehnawa Boutique
Address: 887 E, Canal View, Lahore, Pakistan
Phone: 0309-3826597
Email: pehnawaboutique.info@gmail.com